Sole Mates Payment Information
Sole Mates is a cashless organisation – we’d rather count steps than coins.
All payments must be made in advance.
If you’re unable to pay via EFT, please contact Rene at accounts@sole-mates.co.za and we’ll send you a link for credit card payment.
Banking Details
Sole Mates Hiking Group
FNB Bank
Cheque Account
62842466634
How to Use Your EFT Payment Reference
For Hikes
Use your:
-
FIRST AND LAST NAME, and
-
the EVENT NAME of the hike
Example:
-
Jane Doe Rustig
You’re welcome to include Membership Fees and/or Hike Admin Fees in the same transfer – just please mention this clearly when you send us your Proof of Payment.
Important:
If you don’t include a clear reference with your name, we might not be able to match your payment, and you may be removed from the hike. We don’t want to do that, so please help us out with proper references.
For Membership Fees
Use:
-
FIRST AND LAST NAME, and
-
AMF
Example:
-
Jan Smit AMF
For Hike Admin Fees
Use:
-
FIRST AND LAST NAME, and
-
HAF
Example:
-
Portia Chabalala HAF
Proof of Payment (POP)
To keep things running smoothly and fairly:
-
Payments must be made within 48 hours of registering for a hike
(unless the event details say otherwise). -
Please send your Proof of Payment (POP) or a confirmation message to Rene at accounts@sole-mates.co.za as soon as your payment has been made.
If:
-
no payment reflects,
-
and no POP / confirmation has been received,
-
and no alternative arrangement has been made
within 48 hours, then you will be automatically removed from the confirmed list without notice.
Only Sole Mates with confirmed payments will be able to participate in hikes.
Refunds
Please refer to the Sole Mates Refund Policy for details on when refunds may or may not apply.
Sole Mates reserves the right to adjust these policies whenever needed to keep things fair, organised, and manageable for all hikers and our volunteer team.
